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FAQs

Can I contact you via telephone? Yes, please contact us on +44 (0)1282 613364, Monday – Thursday 8.45AM-5PM, Friday 9AM-4PM.

Can I contact you via a live chat facility? Yes, we offer a live chat service available on our website which is available during working hours.

Can I contact you via email? Yes, please contact us on [email protected]

Can international customers contact you? Yes, international customers can contact us via telephone +44 (0)1282 613364, email [email protected] and via our live chat facility.

Can I contact you via social media? Yes, we are active on all social media accounts to support and answer any queries you may have. Monday – Thursday 8.45am-5pm, Friday 9am-4pm.

Where is your company based? We are located in the North West of England, based in Lancashire.

Do you have a catalogue? Unfortunately, due to our ever growing product range we do not currently offer a stock catalogue.

Do we sell wholesale and to the public? Yes, we wholesale goods to trade customers and sell goods to the public.

Do we have a newsletter? Yes, we have a newsletter which you can subscribe to in your account settings.

What payment types do you accept? We accept Credit/Debit cards, bank transfers, and dependent upon your company we may offer credit terms upon application.

What delivery methods do you offer? We ship by Parcelforce 24, DHL express and freight haulier dependant upon the weight and location of delivery. When speaking to our account manager they will discuss the best options for you.

Can I contact you via telephone? Yes, please contact us on +44 (0)1282 613364, Monday – Thursday 8.45AM-5PM, Friday 9AM-4PM.

Can I contact you via telephone? Yes, please contact us on +44 (0)1282 613364, Monday – Thursday 8.45AM-5PM, Friday 9AM-4PM.

Can I contact you via telephone? Yes, please contact us on +44 (0)1282 613364, Monday – Thursday 8.45AM-5PM, Friday 9AM-4PM.

Can I contact you via telephone? Yes, please contact us on +44 (0)1282 613364, Monday – Thursday 8.45AM-5PM, Friday 9AM-4PM.

Can I contact you via telephone? Yes, please contact us on +44 (0)1282 613364, Monday – Thursday 8.45AM-5PM, Friday 9AM-4PM.

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